otw_news | OTW Fannews: Uncomfortable Topics

This has been happening to me several times. At first I thought it was at my end but I don't think it is. I cannot access your site -- transformative dot org. Regardless whether I'm clicking on the links in these posts and even when I'm directly typing the site's address in my browser. I tried with both google chrome and IE.

The full address is http://transformativeworks.org so if the "works" was left off it wouldn't go through. But all the bitly links go to specific news pages on the site as well, so it's very odd that none of them are working for you.

Could you let us know what error message you're getting? And are you always trying to connect from the same IP address or machine?

No error message. It behaves as though I'm not connected to the internet but that's not true because every other site works. And when I'm clicking on the links in these posts I'm logged in to my DW account.

And, no, I'm not using the same IP address to connect. If by machine you mean my computer, then yes I'm using the same computer when I try to access the site.

Edit: does it matter that I'm not from the US?

Edited (query) 2014-06-18 10:25 (UTC)

It might, as we've had reports that some countries have blocked our domain.

I'd suggest the following for now:

1) Email me at communications [at] transformativeworks.org with the following details -- your ISP address, the date you can remember first being blocked (your best guess is fine), and your browser version (for example, has it updated recently and could that be connected to the access change?). I can send it to our Web/Systems people and see if they can figure out why you may have lost access.

2) In the meantime, if you have a Yahoo account, or are willing to open one, there is a Yahoo Groups mailing list that gets our news posts (https://groups.yahoo.com/neo/groups/otw_news/info). You can either read them there or subscribe to the group. This can be convenient since the individual posts can be emailed to you or you can choose to receive a weekly digest

I'm sorry for my lateness, I wasn't online. I'll send you the email asap.

Is there someplace where I can see a list of countries that have blocked your domain? I really don't think that my country would block it.

I've checked with our Translation Committee and was told that they don't keep a list but do know that it's blocked in China (which causes problems when they're recruiting!)

And no problem, whenever you have time I'll send it on.

Hi Claudia, I've got a question. If I send a complaint on AO3 with my name, will my name and/or email address be revealed to anyone who is not a member of the abuse committee?

Edit: it's not clearly stated in the TOS/FAQ.

Edited 2014-06-23 22:28 (UTC)

Abuse consults with our Legal Committee so technically yes, but otherwise cases are confidential. Similarly, our Support Committee has its own confidentiality policy which restricts sharing of any details about individual requests they receive unless another committee requires it to resolve the user's problem or answer their question.

Okay, so just to confirm: not outside of AO3/OTW committees?

No, definitely not. We've seen cases where people discuss their own Abuse incidents publicly and there have been times where people have contacted other OTW committees on their own about an Abuse case, but Abuse itself does not discuss specifics of a case outside of their committee.

That's not really the question that I'm asking.

Okay, hypothetical example. Let's say you made a complaint about me to Abuse. The Abuse team contacts me. Will any member of the Abuse team reveal to me that you were the one who made the complaint against me? Will they actually name you, tell me your username and email address etc?

And let's also say that you're not a volunteer/staff member for OTW/AO3. Let's say that you're just a regular AO3 user in this hypothetical situation.

Edited (addition) 2014-06-24 21:47 (UTC)

Hi, I'm matty, the Abuse chair!

Abuse does not identify the the person who reported the case unless it's relevant to the situation. In the hypothetical example above, we'd simply say something like, "The Abuse Committee has received a complaint alleging that you have [uploaded problematic content, whatever]." Even if the user asked, we would not give them any information concerning who made the report.

If the identity of the reporter was relevant to the case, for example a harassment case where someone is targeting a specific user, then we might have to include the reporter's username so we can address the issue. We would only ever mention usernames though, we would never pass along email addresses or other privileged information.

We treat reports from AO3 volunteers/staffers the exact same way we handle reports from users. We would never say, "A wrangler/support/coder/etc reported you for [uploaded problematic content, whatever]."

Users are always welcome to send in anon Abuse reports, though it's helpful to send us all the data we need in the initial ticket since we won't have a way to contact anon reporters if we need more information.

Thank you, this was very helpful.

OTW Fannews: Uncomfortable Topics

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